Home Applications ai-customer-service-suite

ai-customer-service-suite

Community Project
This project is maintained by its author and is not officially supported by InterSystems. For technical support, please contact the project developer.
0
0 reviews
0
Awards
52
Views
0
IPM installs
0
Add to bundle
Details
Releases (1)
Reviews
Issues
Videos (1)
This app has a demo View
AI-powered customer support suite for text, email, and voice.

What's new in this version

New Release
Application Name: AI Customer Service Suite
Current Version: 1.0.0
New Version: 1.0.0
Release Date: 06/18/2026
Release Notes:
We are pleased to announce the first release of AI Customer Service Suite, a powerful automation tool designed to help businesses manage customer support across text messages, emails, and phone/WhatsApp calls.
This release includes the following features:

  • AI-powered responses based on your company guidelines
  • Multi-language support in English, French, and Spanish
  • Email auto-reply via Gmail with processing of up to 100 emails per day
  • Twilio integration for voice and WhatsApp calls
  • Embedded company guidelines with no file upload needed
  • AI female voice description for social media and demos
  • Light purple theme with modern user interface
  • Email processing log with date and time stamps
  • Secure API connections with Groq
    Live Demo:
    https://ai-customer-service-suite-bemey6yywchvkz7yrghufc.streamlit.app/
    Repository:
    https://github.com/Deslandes1/ai-customer-service-suite
    Technologies Used:
  • Python
  • Streamlit
  • Groq API
  • Edge TTS for AI voice
  • Gmail API for IMAP and SMTP
  • PyPDF2 and python-docx for file processing
    Feedback and Support:
    Please report issues or suggest features through GitHub Issues:
    https://github.com/Deslandes1/ai-customer-service-suite/issues
    About the Developer:
    This application was built by Gesner Deslandes, Engineer-in-Chief at GlobalInternet.py. We deliver tailored software solutions connecting global markets with local expertise.
    Contact:
    Email: deslandes78@gmail.com
    Phone: (509) 4738 5663
    Website: https://globalinternetsitepy-abh7v6tnmskxxnuplrdcgk.streamlit.app/
    This is the first release. Future updates will include additional features and improvements based on user feedback.

🤖 AI Customer Service Suite

AI‑powered customer support automation for text, email, and voice (Twilio/WhatsApp). The AI answers customer questions based on uploaded company guidelines, works in English, French, and Spanish, and includes a female AI voice introduction. Perfect for small businesses, agencies, and enterprises.

🔗 Live Demo: [Your deployed app URL]


✨ Features

  • Multilingual AI – English, French, Spanish (UI and responses)
  • Guidelines‑based answers – Upload PDF, DOCX, or TXT files; the AI replies only from your policies
  • Chat & email simulation – Test customer interactions instantly
  • Voice integration – Twilio ready (WhatsApp and voice calls)
  • AI voice introduction – Female voice explains the software and pricing
  • Global Security Shield – Visible API key badge (optional)
  • Admin logs – (coming soon) track every AI decision
  • Payment ready – Stripe integration for one‑time licenses or subscriptions

🛠️ Tech Stack

  • Python 3.12
  • Streamlit
  • Groq API (Llama 3.1) / Google Gemini API (optional)
  • edge‑tts (Microsoft Edge TTS)
  • PyPDF2, python‑docx
  • Twilio API (optional)
  • Stripe API (optional)

📦 Installation (Local)

  1. Clone the repository
    git clone https://github.com/Deslandes1/ai-customer-service-suite.git
    cd ai-customer-service-suite
    
Donate
Last checked by moderator
28 Aug, 2026Doesn't work
Made with
Version
1.0.019 Jun, 2026
Category
Solutions
Works with
InterSystems IntelliCareInterSystems IRISTrakCareCachéEnsemble
First published
19 Jun, 2026
Last edited
19 Jun, 2026